Recent News

Home Office Tackling Student Visa Abuse

From November, tougher rules will be imposed on universities and colleges who sponsor international students to study in the UK. Currently, educational institutions can enjoy Highly Trusted Sponsor status if the Home Office re...

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Latest Blog

Examples Of Recent Work Undertaken at Wornham & Co

We have recently advised and assisted:

An illiterate Yemeni national in respect of her appeal against the Entry Clearance Officer's decision to refuse her entry clearance to join her British citizen spouse in the UK on the bas...

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Complaints Handling

We encourage clients to raise problems at an early stage with the person responsible for the day-to-day conduct of their case. This usually enables a quick and informal resolution of the issues.

In the event of a problem, you are entitled to complain. If you have a complaint, please raise this with Trevor Wornham of this office by telephone or letter. A complaint can include a complaint about our bill. We have a Complaints Procedure, a copy of which is available on request. If the complaint is not resolved to your satisfaction within 8 weeks, you have a right to complain to the Legal Ombudsman at the conclusion of our complaints process. The Legal Ombudsman can be contacted by telephoning 0300 555 0333, or by email at: enquiries@legalombudsman.org.uk. If you wanted to write to the Legal Ombudsman, their address is PO Box 15870 Birmingham B30 9EB. There may also be a right to object to the bill by applying to the Court for an assessment of the bill under Part 3 of the Solicitor's Act 1974 and if all or part of the bill remains unpaid the firm may be entitled to charge interest.

We shall endeavour to provide you with a good service and are required by Outcome 1.10 of Solicitors' Code of Conduct 2011 to advise you of the above in our retainer letter.